FREQUENTLY ASKED QUESTIONS
What questions we usually get about cleaning services
Can Aussie Centrals manage cleaning for multiple business locations?
Yes. Aussie Centrals can help businesses that operate across multiple commercial locations in Melbourne, Perth and surrounding service areas. We can discuss your requirements and create a consistent cleaning plan for each site, helping maintain the same standard of cleanliness across your business locations.
Can cleaning services be arranged around our business operating hours?
Yes. Cleaning schedules can be organised around your business operations wherever possible. Depending on your requirements, cleaning may be scheduled before opening, after closing, during quieter periods or at another suitable time to minimise disruption to your staff, customers and daily activities.
Do you provide cleaning services for businesses that operate outside normal office hours?
Yes. Many commercial businesses operate early in the morning, late at night or across extended hours. Our cleaning schedules can be discussed according to your operational requirements so your premises can be cleaned without unnecessarily interrupting your business activities.
Can you create a cleaning plan specifically for our type of business?
Yes. Different workplaces require different cleaning priorities. An office, restaurant, warehouse, retail store and construction site all have different cleaning requirements. Aussie Centrals can assess the type of premises, areas requiring attention, cleaning frequency and operational needs before recommending a suitable cleaning plan.
Can I combine several cleaning services in one booking?
Yes. Businesses can discuss multiple cleaning requirements with Aussie Centrals. For example, a business may require regular commercial cleaning together with carpet and floor cleaning, pressure washing, kitchen cleaning or other specialist services. Combining requirements can make it easier to manage your overall cleaning needs through one provider.
Do you provide cleaning services for newly completed commercial properties?
Yes. Aussie Centrals provides builders cleaning and construction cleaning services for newly constructed or renovated commercial properties. These services can help remove construction dust, debris, dirt and other post-construction residue before a property is handed over or opened for use.
Can you clean a commercial property before a business opens?
Yes. We can help businesses prepare their premises before opening, relocation, handover or a major event. Depending on the condition of the property, the cleaning may involve general commercial cleaning, floor and carpet cleaning, pressure washing or other suitable cleaning services.
What information do you need before providing a cleaning quote?
To prepare a suitable quote, we may need information such as the type of premises, approximate size, location, areas requiring cleaning, preferred cleaning frequency and the specific services required. For specialist cleaning, additional details about the condition of the area may also be useful.
Can I request a one-off cleaning service instead of a regular contract?
Yes. Aussie Centrals can provide flexible cleaning solutions, including one-off cleaning requirements as well as ongoing commercial cleaning arrangements. The appropriate service will depend on the condition of your premises and the type of cleaning you require.
How often should a commercial property be professionally cleaned?
There is no single schedule suitable for every business. Cleaning frequency depends on factors such as the type of business, number of employees, customer traffic, working environment and hygiene requirements. Some businesses may require daily cleaning, while others may benefit from weekly, periodic or specialist cleaning services.
Can you provide cleaning support for high-traffic commercial environments?
Yes. Businesses with high customer or employee traffic often require a more structured cleaning approach. Aussie Centrals can help develop a cleaning schedule based on the areas that experience the highest level of use and require the most frequent attention.
Do you provide cleaning staff for businesses that need additional workforce support?
Yes. Aussie Centrals also provides cleaning staff provision for businesses that require additional cleaning personnel. This may be useful for companies that need extra support for ongoing operations, increased workloads, specific cleaning requirements or temporary staffing needs.
Can cleaning staff be provided for ongoing business operations?
Yes. Businesses can discuss their ongoing staffing requirements with Aussie Centrals. The appropriate arrangement depends on the type of cleaning work, required staffing levels, working schedule and operational requirements of the business.
What is included in commercial cleaning?
Commercial cleaning can include a range of services depending on the type of premises and the agreed cleaning requirements. Common areas may include offices, floors, high-touch surfaces, common areas, kitchens, bathrooms and other workplace areas. The final scope of work can be tailored to the specific needs of your business.
Can you clean warehouses and industrial environments?
Yes. Aussie Centrals provides warehouse and industrial cleaning solutions for commercial and industrial environments. Cleaning requirements can vary significantly depending on the size of the site, type of operations, floor surfaces, traffic levels and workplace conditions.
Can you clean retail stores before or after trading hours?
Yes. Retail cleaning can be scheduled around trading hours where possible. Cleaning outside busy customer periods can help reduce disruption and allow the cleaning team to focus on maintaining the appearance and hygiene of the retail environment.
Is pressure washing suitable for commercial outdoor areas?
Pressure washing can be suitable for many exterior commercial surfaces affected by dirt, grime, grease and accumulated debris. The correct cleaning approach depends on the surface material and its condition. A suitable method should be selected to clean effectively while helping protect the surface.
Can carpet cleaning be arranged separately from regular office cleaning?
Yes. Carpet and floor cleaning can be arranged as a separate specialist service or discussed as part of a broader commercial cleaning plan. Professional carpet cleaning can help address accumulated dirt, stains and allergens that routine vacuuming may not remove.
Do you service businesses in both Melbourne and Perth?
Yes. Aussie Centrals provides commercial cleaning solutions across service areas in Victoria and Western Australia, including Melbourne and Perth. Service availability may vary depending on the specific location and type of cleaning required.
Do I need to know exactly which cleaning service my business requires?
No. If you are unsure which service is most suitable, you can explain your business type, property condition and cleaning requirements when requesting a quote. Aussie Centrals can then discuss the most appropriate cleaning solution for your premises.
How can I request a quote for commercial cleaning?
You can contact Aussie Centrals with details about your business and cleaning requirements. Providing information about your location, premises, required service and preferred schedule can help the team understand your needs and prepare a suitable quote.
Can the cleaning requirements change after the service begins?
Yes. Commercial cleaning requirements can change as a business grows, relocates, changes its operating hours or experiences seasonal changes in workload. Your cleaning requirements can be reviewed when your business needs change.
Can you provide cleaning for businesses preparing for an inspection or handover?
Yes. Businesses may require additional cleaning before a property inspection, client visit, handover or opening. The appropriate cleaning service depends on the condition and type of the property, and may involve general commercial cleaning or specialist cleaning services.
Why should businesses use a professional commercial cleaning company instead of relying only on internal staff?
A professional commercial cleaning company can provide trained cleaning personnel, structured cleaning schedules, professional equipment and specialised cleaning services. This allows business staff to focus on their core responsibilities while cleaning requirements are handled through a dedicated service provider.
Can Aussie Centrals provide a cleaning solution for a business with changing requirements?
Yes. Flexible cleaning arrangements can be discussed for businesses whose requirements change over time. The cleaning plan may be adjusted according to changes in premises, business operations, staffing, customer traffic or the level of cleaning required.